Terms & Conditions

PENDALIER TERMS AND CONDITIONS

PRODUCT INFORMATION AND IMAGES

Every effort has been made to accurately reflect the products displayed on our website, both in the product descriptions and images used alongside the product. However, due to factors such as screen settings and differences in monitors / mobile devices, some products may seem a slightly different colour or size to how they appear on screen. If you have any queries / questions, please get in touch with a member of our team who will be happy to speak to you about any of our products (see Contact Us page for more details).

All images, sketches, descriptions and specifications provided on our website or printed material are for the sole purpose of providing an approximate idea of each product. They will form no part of the contract between Pendalier Ltd and the customer and no warranty / guarantee will be expressed or implied in such contract in this regard.

All products featured on the website are subject to availability.

PRODUCT ORDERS

By placing an order with Pendalier Ltd, you accept our payment and delivery terms. We reserve the right to change the payment and delivery terms at any time. In the case of completed orders, the terms apply as they did on the date of the order completion.

In the case of any product made to your specific requirement, it is your responsibility to ensure all information or specification provided is accurate.

All product prices are quoted in GB pounds only and are inclusive of VAT (UK tax) at the rate applicable at the time of order. Prices are subject to change if the applicable rate of tax is changed before your order is complete. Additionally Pendalier Ltd reserves the right to amend the price of any of our products without notification.

Orders under the value of £100 are subject to delivery charges. Such charges will be added during the checkout process.

Where there is a delay or likelihood of a delay of the supply of the product or products ordered you will be notified as soon as is practically possible. Every effort will be made to try to ensure delivery dates are met.

Pendalier Ltd reserves the right (at our sole discretion) to refuse to accept any order.

DELIVERY AND RETURNS

Please refer to our Delivery and Returns page for full details about both policies.

COMPLAINTS PROCEDURE

If you are unhappy with anything please let us know, we operate a complaints handing procedure and are keen to resolve any issues that may arise.

hello@pendalier.com

Customer Services
Pendalier Ltd
North Vale Mill, Second Floor Design Studio
Bradford Road
Brighouse
West Yorkshire
HD6 2DJ

WEBSITE TERMS AND CONDITIONS

GENERAL INFORMATION

This website (www.pendalier.co.uk) is operated by Pendalier Ltd.

The terms ‘we,’ ‘us,’ and ‘our’ used throughout the site refer to Pendalier Ltd only. The terms ‘you,’ and ‘your’ refers to the customer.

Our website terms and conditions govern your use of our site, please read in full before you use this site. Please do not use this website if you do not accept these terms and conditions. Your continued use of this site confirms your acceptance of these terms and conditions.

WEBSITE ACCESS AND USE

Most parts of this website are accessible and an account is not necessary to navigate around. However some areas of the website are only accessible if you have registered for an account.

This website may be used for your own private use, in line with our terms and conditions.

Material from this website may be printed or downloaded, provided it is not amended or modified in any way without our prior written consent.

CUSTOMER STATUS

Customers under the age of 18 are not authorised to make a transaction or register an account with us. By placing an order with us you are confirming that you are over the age of 18 and legally capable of entering into a binding contract. If a customer is found to be under the age of 18, order(s) will be cancelled.

PRIVACY

Personal information is collected at the point of order / purchase. Such information (for example name, address and email address) is required as part of the buying and selling process. This information is used for the sole purpose of verifying the payment method, completing the transaction, delivering the goods, arranging return of goods (if applicable) and ongoing customer service. If we ask for your personal information for a secondary reason, for example marketing, you will either be asked directly for your consent or you can opt out by emailing a request.

Personal information provided to Pendalier Ltd will not be shared with any third parties, unless required by law.

Email marketing will only be sent with your permission.

DOWN TIME AND MAINTENANCE

Occasionally technical issues may result in the website not being operational. Wherever possible measures are taken to ensure the website is up and running at all times, however we will not be liable if the website is unavailable at any time.

From time to time maintenance may have to be carried out on the website leading to a period(s) of down time. In such cases we will endeavour to provide customers with notice, but we will not be obliged to do so.

INACCURACIES AND OMISSIONS

Although every effort is made to ensure the content and information on our website is accurate, occasionally inaccuracies, omission or typographical errors may occur. Such issues may relate to, but are not exclusive to, one or more of the following:

Product descriptions
Images
Promotions
Offers
Pricing
Shipping charges
Delivery information
Availability

We reserve the right to correct any such inaccuracies, omissions or errors at any time without prior notice and cancel orders if any information pertaining to the order is inaccurate (full refunds will be made available where applicable).

LINKS TO AND FROM OTHER WEBSITES

Throughout this website, customers may find links to third party websites. Links to other websites are largely included as a convenience to the customer. The provision of a link to a website does not necessarily mean we endorse that website.

Please note we do not control external websites, we are not responsible for content or availability of linked pages / websites.

Any website visited using a link on our website is done so at the customers own risk.

EXCLUSION OF LIABILITY

We do not accept liability for any loss or damage incurred as a result of using this website.

COMPANY INFORMATION

Pendalier Ltd is a registered UK company offering products for sale online.

Pendalier Ltd

Registered in England

Registered office:
North Vale Mill, Second Floor Design Studio
Bradford Road
Brighouse
West Yorkshire
HD6 2DJ

hello@pendalier.com
01484 508483

Company number: 10076012
VAT registration number: GB 254 6689 65

Free UK courier delivery on all orders over £100